FAQ

FIND ANSWERS TO THE GENERAL QUESTIONS ABOUT OUR PRODUCTS

General Questions

1. What materials are used in your jewelry?

We use a variety of high-quality materials, including:

  • Gold-plated jewelry: Crafted with 18K gold plating.
  • Sterling silver and silver-plated jewelry: Made with S925 sterling silver or silver-plated for durability and shine.
  • Pearls: Our pearls are premium imitation pearls, designed to mimic the beauty of natural ones.
  • Diamonds: We use lab-grown diamonds and 5-carat Moissanite stones set in S925 silver.
  • Gemstones: High-quality imitation gemstones with vibrant colors.
  • Rhinestones: Carefully crafted for that extra sparkle.

2. Are your diamonds real?

Our diamonds are lab-grown diamonds or Moissanite stones, which are eco-friendly and closely resemble natural diamonds in appearance and brilliance.

3. What is demi-fine jewelry?

Demi-fine jewelry is a perfect blend of high-end and everyday wear. It uses premium materials like gold plating and sterling silver but at an accessible price point, making it ideal for style-conscious shoppers.

4. Are your gemstones and pearls real?

Our gemstones and pearls are imitation but are crafted with exceptional attention to detail to closely resemble their natural counterparts.

5. How do I care for my jewelry?

To maintain the beauty and longevity of your jewelry:

  • Avoid exposure to water, perfume, and harsh chemicals.
  • Store in a dry, cool place, preferably in the pouch provided.
  • Use a soft cloth to gently clean your jewelry after wear.

Find answers to our most frequently asked questions.

Shipping & returns

1. What is your return policy?

We offer a 15-day return policy for unused items in their original condition with tags and invoices. Please check our detailed return policy.

2. How long does shipping take?

Shipping typically takes 5-7 business days. Please note that this may vary slightly depending on your location.
During peak holiday seasons, including major holidays, shipping times may be extended. We recommend placing your order well in advance to ensure timely delivery.You will receive tracking information once your order is dispatched.

3. How much is shipping? Where do you ship to?

Shipping fees are calculated based on the delivery address and the size of the order which will be visible to you on the checkout page. We currently ship only within India.

Find answers about our products

Products Information

1. What is the difference between sterling silver and silver-plated jewelry?

  • Sterling silver: Made from 92.5% pure silver, known for its durability and timeless shine.
  • Silver-plated: Crafted with a base metal coated in a thin layer of silver for a stunning finish at an affordable price.

2. What does 18K gold plating mean?

18K gold plating involves layering 18-karat gold over a base metal, giving the jewelry a luxurious appearance without the cost of solid gold.

3. Are Moissanite stones as durable as natural diamonds?

Yes, Moissanite is one of the hardest gemstones, making it highly durable and suitable for everyday wear.

4. Do you offer customizations?

Some of our products have a customisation option, detail for which which be available in their product description.

5. How do I know my ring size?

You can measure your ring size at home using a string or refer to our detailed size guide available on the website.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, Veni Vidi Vici!"

Manasvi G, Raipur.